Effective Date: 15th June 2023
Introduction
This Privacy Policy outlines the information collection, usage, and protection practices of K9Depot (“we,” “us,” or “our”) regarding the personal information we collect from visitors and customers (“you” or “your”) when you access or use our online store. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand how we handle and protect your information.
- Information We Collect
We may collect various types of information from you, including:
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, shipping and billing addresses, and payment information when you create an account, place an order, or engage in activities on our online store.
1.2 Log Data: When you visit our online store, we may automatically collect certain information such as your IP address, browser type, operating system, referring/exit pages, and timestamps. This information is used for analyzing trends, administering the site, and gathering demographic information.
1.3 Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your browsing experience and collect information about how you interact with our online store. This information may include your preferences, pages visited, and the duration of your visit.
- Use of Information
We use the collected information for the following purposes:
2.1 Order Processing: To process and fulfill your orders, including communicating with you about your order status, delivery updates, and customer support.
2.2 Account Management: To create and manage your account, provide personalized services, and enhance your overall shopping experience.
2.3 Marketing and Communications: To send you promotional offers, newsletters, updates, and other relevant communications based on your preferences. You can opt-out of these communications at any time.
2.4 Analytics and Improvement: To analyze trends, track user activity, and improve our online store’s functionality, content, and customer service.
2.5 Legal Obligations: To comply with applicable laws, regulations, and legal processes, and respond to lawful requests from government authorities or other third parties.
- Data Sharing and Disclosure
We may share your personal information with the following entities:
3.1 Service Providers: We engage trusted third-party service providers to assist us in operating our online store, processing payments, delivering orders, and performing other business functions. These service providers have access to your personal information as necessary to perform their functions but are obligated not to disclose or use it for any other purpose.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring or merged entity, subject to the same Privacy Policy terms.
3.3 Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights and Choices
5.1 Access and Correction: You have the right to access and update your personal information stored in your account. You can make changes by logging into your account or by contacting us directly.
5.2 Opt-Out: You can opt-out of receiving promotional emails and other marketing communications by following the unsubscribe instructions provided in the emails or by contacting us.
5.3 Cookies: Most web browsers are set to accept cookies by default. You can manage your cookie preferences through your browser settings.